SHIPPING POLICY

We currently post everything Royal Mail first class - tracked.

Having a tracking number has become essential since the covid post has stretched all our mail services and being able to track exactly where your parcel is helps us and you.

* please note our turn around time is 2-3 weeks as each order is hand made to order and not premade *  

RETURN & EXCHANGE POLICY

If there is an issue with an item when it arrives please let us know as soon as possible with photos. 

If something arrives broken or damaged, please contact us with photographic evidence as soon as it arrives and we will arrange a replacement to be made as soon as possible.

We do not offer refunds if the item is not broken or damaged.